Website Support & Maintenance

Never worry about your website again. Reaching your goals is directly dependent on the performance of your website. A site that runs well will help you achieve your purpose faster than one that does not.

Your website is just like any software used on desktops, tablets, or phones. It requires ongoing maintenance and regular updates to run smoothly and stay viable throughout security threats, coding revisions, changing user behavior, new technology standards, and increasing performance demands. If a site falls behind in any of these areas, it becomes susceptible to broken functionality, malware, downtime, Google penalties, and an overall poor user experience.

Website Care – We’ve Got You Covered

Attaining your goals as a business, an organization, or a soloprenuer is a full time job, yet reaching your goals is becoming increasingly more dependent on the performance of your website. A site that runs well will help you reach them faster than one that does not. But do you have the time and resources to maintain your website and pursue your goals?

Our Website Care program provides the full support and maintenance required to keep your site secure, updated, and optimized. As a Website Care member you won’t have to worry about your site’s performance, because we’ve have that covered. You’ll be free to focus on your goals, knowing that your site is taken care of and will be there to help you reach them.

Website Care Benefits

  • Real time security protection
  • Malware and hack detection with immediate cleanup
  • Scheduled backups and recovery
  • Database optimization
  • Regular software updates (core, themes and plugins)
  • Website performance and uptime monitoring
  • High-speed, secure hosting
  • Performance analytics and a dynamic reporting dashboard
  • Responsive email and phone support
  • Savings on development requests/projects

Responsive Administrative Support

We also include one client-directed administrative support request per month that may include activities such as:

  • Publish or make content changes to a webpage
  • Tweak colors, fonts, or other style elements
  • Optimize and publish image/rich media
  • Make menu and taxonomy adjustments
  • Apply on-page SEO enhancements
  • Administer installed plugins
  • Marketing and technology consulting- End-user training

Additional administrative support requests are performed as needed and billed at an hourly rate.

Webmaster Care

Have a number of regular administrative requests each month, or more complex support requirements? No problem, we can create a custom Webmaster Care plan to meet your specific needs. This plan provides more support within a set monthly budget that works for you. With the Webmaster Care you get the benefits of a dedicated personal webmaster, but at a fraction of the cost of hiring an employee or contractor.

Freedom of a Month-to-Month Membership

Your Website Care membership is month-to-month. We do not require any long-term commitments, though clients who pay annually do receive a savings. We believe serving clients is a privilege and not a right, so we don’t lock you into a long-term contract.